IT Support Specialist Pricing
Tier 1
$100 /per monthly
- 8 am – 6 pm Help Desk Coverage
- Windows, Mac & Mobile Support
- Virus & Malware Removal
- Software installation
- Unlimited remote support during plan hours
- Antivirus and antimalware protection for endpoints (Webroot and Malwarebytes Software)
- Expert IT technical support
- Network availability monitoring
- Home, small office IT support
- Backup
- Broken screen
Tier 2
$200 /per monthly
- 24/7 help desk coverage
- Vulnerability assessment
- Disaster recovery
- Patch management
- Data protection
- Software management
- Alerting system
- Performance & Preventive Maintenance Reports
- Pro Remote Control in expert in cyber security
- Automation and patch management
- Antivirus and antimalware protection for endpoints (Webroot and Malwarebytes Software)
- Web-based portal
- All port and network availability monitoring
- Comprehensive reporting capabilities
